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How booking works
Choose a business, pick a service and a time, and send a request. The business accepts it, declines it, or suggests another time. You see the answer in the app, and your phone tells you when there is news. Allow notifications for the app so that you do not miss it.
Paying
You pay the business, never Teofil, and Teofil never holds your money. Where a business takes cards in the app, you can pay a deposit or the visit by card on our payment partner's page, and the money goes straight to the business. Everywhere else you pay the business directly, in the way you agree with them. A deposit is only to pay once your visit is confirmed. If someone asks you for money in any other way before your visit, you can report them from their page in the app (the flag at the top).
Changing or cancelling
Open the booking under Bookings and choose Cancel. Please cancel early so the time can go to someone else.
Messages
You and the business write to each other in the app, in the thread that belongs to your booking. Neither of you is given the other's phone number. A thread closes a week after the visit. If someone is rude, asks you to pay before your visit, or asks you to leave the app, tap the menu in the thread to report or block them; our team then sees the last messages of that thread.
For businesses
Your page and booking requests are free. Pro is a monthly plan you pay us for on this website; it never touches your customers' money.
Where can I book?
Anyone can get the app, wherever they live. Businesses are joining now. If there is nobody near you yet, a barber, hairdresser, makeup artist or tailor you know can set up their page in an afternoon.
Deleting your account
In the app, open Account and choose Delete my account. If you no longer have the app, you can delete your account here.
Something wrong?
Report a business from its page in the app. Our team looks at every report.